![]() ![]() Dialogic listening requires that one be fully present to the process and one's conversation partner. Stewart and Thomas say, "instead of trying to infer internal 'psychic' states from the talk, when you are listening dialogically you join with the other person in the process of co-creating meaning between you."įinally, dialogic listening focuses on the present, rather than primarily on future goals or on past events. Third, in dialogic listening, the parties focus on what is happening between them, rather than each party focusing on what is going on within the mind of the other. In contrast to the "hard" style of most conversations, the "soft" style of dialogic listening requires modesty, humility, trust, and a robust recognition of the other party as a choice-maker. Dialogic listening seeks to recover and tap into the productive creativity of this "softer" style of thinking. Speculative, metaphoric, ambiguous thinking is generally devalued. The authors note that modern Western culture values "hard" thinking which produces certainty, closure, and control. Second, dialogic listening stresses an open-ended, playful attitude toward conversation. ![]() In contrast, in dialogic listening the focus is on "our" views and the emerging product of the conversation. Active listening overcompensates for this tendency by overemphasizing the need to focus attention on the other's views. Usually people focus their attention on their own views in conversation. First, it emphasizes conversation as a shared activity. ![]() The dialogic approach has four distinctive characteristics. The authors contrast dialogic listening to active or empathic approaches. Third, these approaches focus each participant's attention on the other's internal psychological state, rather than focusing on the joint process and interaction of communication. Second, paraphrasing under this approach can become a mere repeating back of the other's words, which tends to frustrate the other person. Nor can we actually set aside our own perspective. The authors identify three problems with this sort of approach.įirst, we cannot actually get inside another's mind or occupy their perspective. The goal is to effectively understand and accurately interpret another's meanings. 184-201.Īctive or empathic listening stresses putting one's self in another's place. John Stewart, 6th edition, (New York: McGraw- Hill, 1995), pp. "Dialogic Listening: Sculpting Mutual Meanings," in Bridges Not Walls, ed. Summary of Dialogic Listening: Sculpting Mutual Meanings By John Stewart and Milt Thomas This Article Summary written by: Tanya Glaser, Conflict Research ConsortiumĬitation: Stewart, John, and Milt Thomas. ![]()
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